Terms & Conditions
Conditions of Sale
1.All prices quoted are inclusive of VAT. Please add postage and packing charges where applicable.
2. Orders are not normally acknowledged unless accompanied by a stamped addressed envelope.
3.Goods will be despatched at the earliest appropriate delivery season according to subject, provided pre-payment has been made in full.
4.In the event of plants being received in damaged or unsatisfactory condition please let us know AT ONCE as living plants are subject to many factors and conditions outside the control of the supplier. Complaints cannot be entertained if made many months after delivery.
5.Please advise us of HOLIDAY DATES etc. so delivery at such times can be avoided –we cannot accept responsibility for plants being spoiled if delivery is made when customers are away from home.
6.We reserve the right to substitute in the event of demand exceeding supply, all orders being subject to availability at time of despatch.
7. By registering with us you are agreeing to be signed up to our newsletter service. You can simply unsubscribe from the newsletter list by clicking the unsubscribe link at the bottom of ever newsletter email.
Propagation of our begonias and delphiniums is hand done by experienced members of staff. Some varieties give a large number of cuttings, others very few. This means availability varies. We sometimes have to offer substitutions when demand exceeds supply. Colour, value and quality are taken into consideration with substitutes - if this is not acceptable please state no subs on your order form and enclose a contact telephone number. We apologise should this be necessary.